为您找到与接待礼仪 英文相关的共200个结果:
每次吃饭的时候,妈妈总会教导我们说:"把胳膊拿下去";"嘴里吃东西的时候不要讲话"。那么你们知道餐桌礼仪是什么吗?下面读文网小编就为大家整理了关于餐桌礼仪的中英文翻译,希望能够帮到你哦!
1
When helping a woman pull her chair to the table, hold it and guide it. Don't shove it against the back of her legs.
为女士拉椅子的时候,要把椅子抓住了,留个角度,让女士好走过去。别让椅子腿碰到女士的腿。
2
If you're seated at a table with eight or fewer guests, wait for everyone to be served and for the hostess to begin eating before you dig in. At a long banquet table, it's OK to start when several people are seated and served.
如果就餐人数少于等于八人,那就等所有人都坐好了,女主人开始用餐了,再开动。如果是长餐桌,那么只要有几个人入座进食了,你也就可以开始吃了。
3
All things not having to do with food should remain off the table: keys, clutch bags, cigarette packs, sunglasses, BlackBerrys.
一切和食物无关的东西都不应该出现在餐桌上,包括:钥匙、手袋、烟盒、墨镜还有手机。
4
Don't snap your napkin open or unfurl it showily like it's an Olympic flag.
不要把餐巾展开,看起来像是在展示奥林匹克会旗一样。
5
If you prefer not to have wine while dining out, don't turn your glass upside down, and don't make a big deal of saying you don't drink. Simply place your fingertips on the rim of the glass and say "Not today, thanks."
如果在用餐时你不想饮酒,不要把酒杯倒过来放,也不要很在意地宣布你不喝酒。只要轻轻地把指尖放在酒杯边缘,说一句"今天不喝,谢谢。"
6
If you're eating and want to take a sip, dab your mouth with your napkin to avoid staining the rim of the glass.
如果你在吃东西的时候,想要啜一口饮料的话,那就先拿餐巾把嘴擦干净了,以免在杯子边缘留下残迹。
7
Grabbing a bowl of salad or a saltshaker as it's being passed to someone who asked for it is the equivalent of cutting in line: greedy and rude.
把原本要递给别人的沙拉碗或者盐瓶从半道截下来,这基本上就等于在说:你是个既贪婪又粗鲁的人。
8
On the subject of passing: Dishes go counterclockwise, but if someone to your left asks for something, you can hand it directly to him.
餐桌上要传递东西的话,规则一般是逆时针传递。不过,如果坐在你左手边的人想要什么东西时,你也可以直接递给他。
9
When you excuse yourself to go to the restroom, just say "Please excuse me."
想去洗手间的时候,只要说"失陪一下"就可以了。
10
When out with friends or family - even at a fancy restaurant - it's OK to ask for your leftovers to be wrapped. But don't do it at a business lunch or dinner.
和朋友家人一起外出用餐,即使是到很高级的餐馆,也可以要求把吃剩下的食物打包带走。不过,如果是在商务宴会上,就不要这么做了。
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在中国及世界的许多国家,吃是一种文化。每个国家的饮食用餐习俗也大相近庭,如果你经常跟外国人打交道,那么你就要懂餐桌礼仪的英文句子。下面读文网小编就为大家整理了关于餐桌礼仪的英文句子,希望能够帮到你哦!
1.是否可介绍一家附近口碑不错的餐厅?
Could you recommend a nice restaurant near here?
2.我想去一家价位合理的餐厅。
I want a restaurant with reasonable prices.
3.我想去一家不會吵杂的餐厅。
I'd like a quiet restaurant.
4.我想去一家气氛欢乐、活泼的餐厅。
I'd like a restaurant with cheerful atmosphere.
5.是否可建议这一类的餐厅?
Could you recommend that kind of restaurant?
6.此地餐厅多集中在那一区?
Where is the main area for restaurants?
7.这附近是否有中国餐厅?
Is there a Chinese restaurant around here?
8.这附近是否有价位不贵的餐厅?
Are there any inexpensive restaurants near here?
9.你知道现在那里还有餐厅是营业的吗?
Do you know of any restaurants open now?
10.我想尝试一下当地食物。
I'd like to have some local food.
11.最近的意大利餐厅在那里?
Where is the nearest ltalian restaurant?
12.Pull out chairs to seat the women when you are eating together.
进餐时帮助女士入座。
13.Do not sit down before all the ladies are seated.
在女士未入座之前不要抢先入座。
14.Pull your chair up and sit clos
e to the table after sitting down.
入座后将椅子靠近餐桌。
15.It is customary to say grace before the meal begins in many Christian homes. Watch the host or hostess. If they bow their heads, join them.
很多基督徒家庭进餐前有祷告的习惯。注意观察主人或主妇,如果他们低下头去,你也应随从他们。
16.When the hostess takes her napkin, open your napkin in half and lay it across your lap.
女主人拿起餐巾时,你也应拿起餐巾,打开一半,摊放在膝盖上。
17.When eating with silverware, begin from the outside piece, then knife and fork for the second course and so on. The pieces closest to the plate are for the last course.
使用餐具吃饭时,首先从最外侧开始,刀和叉是用来吃第二道菜及以后的菜的。最靠近盘子的餐具要留到最后用。
18.When having soup, move the spoon away from you to spoon out the soup. When a little remains, you may raise slightly the side of the bowl close to you.
用匙舀汤时,匙要从里往外舀。汤快喝完了时,可将汤盘近身一侧抬高一点。
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常跟外国人打交道,就要一起吃饭,在中国餐桌上,难免会遇到表达不出的英文单词。下面读文网小编就为大家整理了关于餐桌礼仪的英文单词,希望能够帮到你哦!
I believe the Chinese food is famous around the world.中国饮食在世界上是很有名的。
And if you are in China and you are asked by your Chinese friend to a dinner, you may want to know how to pick up your seat at the table and what is the proper way to sit at the table.假如你来到中国,中国朋友请你吃饭,你就需要了解一下有关宴会中的座次问题。
Well, normally this seat is the seat for the host or the hostess.这个位子一般是主位,是主人的。
The seat is facing the door of this room.这个位子面朝着门。(面朝着门的一般是主位。)
One may also distinguish the seats at the table from the style in which the napkins are folded.也可以根据餐巾的样式来辨别座位。
Regardless of how the napkins are arranged.,the tallest arrangement will always correspond to the master seat.无论餐巾折成什么样式,最高的餐巾对应的座位,一定是主位。
At the small table, a table for four of five, the seat right across of the host seat, the seat over there, the back of which is facing the door is the seat for the main guest.一张坐四五个人的小桌子,与主人的座位相对应的背对着门的那个位置则是被邀请的主客坐的位置。
But usually of course, when it’s a bigger table, a table for ten or twelve, and it is not easy for host or hostess talking with the main guest, right across the table like right across the ocean and they can just sit side by side which can make it easier for them to talk.
当然如果桌子大一点的时候,比如说可以坐十到十二个人的桌子,由于主人和客人说话不太方便,跨越桌子就像跨越一片大海一样,所以他们可以挨着坐,这种情况下是可以挨着坐的,这样坐主人和客人说话更方便一些。
And on the table I suppose you have noticed that there is something like this, it’s a smaller table on the big table.我想你也注意到了在桌子上还有一个小桌子,就是可以转动的这个。
And I suppose you call it Lazy Susan.
可以叫它Lazy Susan。
Lazy Suzan
Yeah, this can make things easier for us.对,它可以方便客人夹菜。
Because in the Chinese way of having food,we don’t order our own food.因为在中国的宴席上,我们并不是谁点的菜谁吃。
We order for everybody and everybody shares the food on the table.而是为所有人点菜,大家一起分享食物。
And usually we can have each of the people at the table to order one of the dishes.我们经常会采取桌上的人每人点一个菜的方式。
So what if something I want is on the other side of the table, for instance if I want the chicken, so I can turn the Lazy Susan and turn the chicken to my side.那么如果我想吃的菜在桌子的另一边,比如说我想吃鸡肉,我就可以转动这个小桌子,让鸡肉转到我这一边来。
I can just pick it up without standing up and reaching out which is not proper or polite in Chinese table manner.这样不用站起来就可以够到菜,因为站起来夹菜是不礼貌的。
And of course when someone else picks the dishes you are not gonna turn the table at that time, turn lazy Susan at that time.另外还要注意当别人夹菜的时候,这个时候你最好不要转动这个小桌子。
And do you know why I just sit hear rather than there?你知道为什么我坐在这儿而不是坐在那儿吗?
Because the one sitting there is gonna pay the bill.因为坐在那儿的人要负责买单。
Most Chinese people have the tradition of making toasts at banquets.中国的宴席中一般都有敬酒的习俗。
The order on the toast may be based on age from the eldest to the youngest by social position from high to low, or by guest status from principal to secondary.敬酒的顺序通常要按照年龄先长后幼、职位由高到低或者先主宾后次宾的顺序。
Only if the individual proposes the toast in a correct and reasonable manner, would the toast be well received and appreciated.只有充分考虑到敬酒的顺序,才能达到敬酒的效果,使大家皆大欢喜。
One may propose a toast at any time throughout the meal, and making several toasts to one person is acceptable as well.在宴席上饮酒的过程中,随时都可以敬酒,而且可以向同一个人多次敬酒。
If the guests’ glasses are less than half full, the host will help refill glasses for them.当杯中的饮料少于一半时,主人通常会为客人斟满。
The order in which this takes place is similar to that of proposing toasts, placing those of higher social status first.斟酒的次序同敬酒的次序一样也是有长幼高低之分的。
When people make a toast to a person superior, they usually make sure that rim of their glass clinks at position lower than rim of the other person’s glass, which expresses respect and modesty.在与长辈或地位高的人碰杯时,人们为了表示自己的谦虚和对对方的尊敬,往往会让自己的杯口低于对方的杯口。
To show good hospitality, the host usually urge the guest to eat more.为了表示热情,主人通常还会不停地劝客人多吃一点。
For children, relatives or close friends, they will even serve the dishes themselves.遇到孩子或者特别亲近的人,甚至还会亲自为客人夹菜。
The guests are supposed to accept the serving and kindly show their appreciation.客人通常要友好地接受,并且表示感谢。
Even if they do not like the particular dish, they do not refuse the serving as simply accept it and leave it at side of their plate.即使遇到自己不喜欢吃的菜,也不要拒绝,放到自己盘子一边就可以了。
Eating in the restaurant in China, tips are not necessary.另外,在中国的饭店吃饭可以不用另外付小费。
Bottom up! 【Drink up! / Cheers!】干杯
Pay the bill.买单
napkin餐巾
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你会说英语那你会用英文打电话吗?随着我们跟外国人的接触越来越多,我们就要经常的跟外国人打电话。下面读文网小编就为大家整理了关于英文电话礼仪,希望能够帮到你哦!
基础会话
1. leaving a Message (留话)
学习重点:找某人听电话
表示某人不在
表示要留话
留下自己的联络处
询问如何拼对方的姓名
会话1
留下联络处
A:This is Deng—Robert Deng from Taiwan. I‘d like to speak with your Director.
我姓邓,台湾的Robert邓。请您们主任听电话。
B:Mr. Jones is not in right now. May I take a message?
Jones 先生现在不在,您要不要留话?
A:Yes. Could you ask him to call me at the Hilton Hotel, Room No. 579?
好,请转告他打电话到希尔顿店,579号房来找我,好吗?
B:Certainly, Mr. Deng. Hilton Hotel, Room 579?
没问题,邓先生,希尔顿579号房吗?
A:That’s right. Thank you.
没错,谢谢您。
词语
1.This is……我是……。在电话中说明“我是谁”时,是用“This is……”,而不是“I am”。
2.I‘d like to……等于“I would like to……”——“我想……”。“would like”为“want”的客气用法。
3.speak with …… 找……听电话;与……讲话
4.in 在(家、办公室)中。此处的“in”不是介系词,而是副词。
5.right now 现在。“right”为副词,意思是“正是”,为强调的用法。
6.take a message (帮人)留话。“take”是“记下;记录”,“message”是“口信;传话”。
7.No n. “No”是“number”的缩写,通常放在数目字的前面,表示“第……号”,如“No. 3”,即是“第三号”。
8. certainly adv. 当然可以;好(口语用法)
关键句型
CALLER:请转告他打到……找我
Could you ask him to call me at……?
这句型适用于找不到对方,或对方有事不能前来接听时,留下自己的联络处,请其回电。
“at”之后可接地点或电话号码。“could”是请求或征询时的助动词,用于请求、委托时,语气谦和客气。
同义句
Would you tell him to call me at……?
Could you inform* him that I can be reached* at……?
Would you have him get back to me* at……?
inform v. 通知
reach v. 能联络得到
get back to (someone) 回(某人)电话
RECEIVER:他不在,您要留话吗?
I take a message?
这句话适用于“某人”只是暂时不在,而仍会回来之时。请对方留话即表示自己将告知“某人”,请其主动联络,而不必劳烦对方再打来。“may”是用于请求或征询时的助动词,也可用“can”代替,不过“may”在语气上较为客气。
同义句
Mr. Jones is out* at the moment*. Would you like to leave a message?
Mr. Jones is not available* right now. May I give him a message for you?
Mr. Jones is away from his desk*. Can I take a message?
out adv. 外出;不在
at the moment 现在;此刻
available a.是指“找得到人;在此处”的意思
away from one’s desk不在位子上
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餐桌礼仪很重要,特别是你出国旅行的时候去到各个国家,各个国家都有不一样的风俗习惯。下面读文网小编就为大家整理了关于餐桌不文明礼仪英文,希望能够帮到你哦!
You think that emptying the bottle into your guest's glass is polite... little do you know that you just designated them as the buyer of the next round! Although most locals will excuse breaches in etiquette, wouldn't you rather be informed and impress them with your cultural know-how? Read below for a list of etiquette tips, taken from various Lonely Planet guidebooks, to help you eat and drink in different parts of the world.
把酒瓶中最后剩下的一点儿酒让给别人,还沾沾自喜认为这是友好的象征?其实,你在不知不觉中指定他为下一轮酒买单!尽管多数当地人会宽恕你在餐桌礼仪上出现的小差错,但是,为什么不学点餐桌礼仪文化,然后一鸣惊人呢?我们从《孤独星球》(Lonely Planet)自助旅行指南中,为大家选取了世界各地一些最具代表性的餐桌礼仪。今后,吃遍全球,也不用害怕出错。
[日本]
When you eat noodles in Japan, it's perfectly okay – even expected – to slurp them.
在日本,吃面条发出呼噜呼噜的"噪音",不仅没错,而且备受期待呢。(主人大概认为这样代表自己的面条很香……)
When drinking, don't fill your own drink; fill the glass of the person next to you and wait for them to reciprocate. Filling your own glass amounts to admitting to everyone at the table that you're an alcoholic.
为邻座的客人而不是自己倒酒,然后等着别人为你倒酒。给自己倒满满一杯酒无异于在告诉整桌客人:"我是个酒鬼"。
[尼泊尔]
In Nepal, do wait to be served and be sure to ask for seconds when eating at someone's house. In general, when eating in a group, no one gets up until everyone has finished their food. If you have to leave early, make your apologies by saying bistaii khaanus, or "please eat slowly".
在尼泊尔,到别人家做客时,要耐心等候上菜,而且记得吃完后再要一点。当多人聚餐时,一般要等所有人用餐完毕才能离席。如果你不得不提前离席,说一句"请慢用"(bistaii khaanus或please eat slowly)以示歉意。
[亚美尼亚]
In Armenia, if you empty a bottle into someone's glass, it obliges them to buy the next bottle – it's polite to put the last drops into your own glass.
在亚美尼亚,如果你把酒瓶中最后一点儿酒倒入别人的杯子,其实是在暗示他为下一轮酒买单。礼貌的做法,是把最后几滴酒倒入自己的酒杯。(好客的中国人经常愿意把最后一点儿酒让给别人,尤其应该注意这一点哦。)
[沙特阿拉伯]
In Saudi Arabia where men eat separated from women, you have to eat with right hand only and if you are a foreign guest among Saudis, you will be offered the delicacies such as the eye balls of a camel or penis of a ram! If you go to the desert and meet some bedouin, you will be offered a bowl of milk which they draw from the camel as you wait. It is hot and frothy and tastes very earthy and you are expected to drink it all.
在沙特阿拉伯,吃饭时男女分开且必须用右手进餐。好客的沙特人还会给外国人献上他们心目中的美食,比如骆驼眼珠或羊鞭!如果你深入沙漠,遇到一些贝都因人(阿拉伯游牧民族),他们还会让你在一旁稍等片刻,为你献上一碗布满泡沫的新鲜骆驼奶,仍然带着骆驼的体温,散发着天然的奶香。当然,他们期待你把整碗骆驼奶一饮而尽。(感谢英籍专家Brian Salter提供本条沙特内容。他曾在沙特KSA2电视台做了10年主播,都是他的亲身经历。顺便说一句,他对骆驼眼睛的评价是:yummy...)
[澳大利亚]
In Australia, shout drinks to a group on arrival at the pub. "Shouting" is a revered custom where people rotate paying for a round of drinks. Don't leave before it's your turn to buy!
在澳大利亚,去酒吧时,给认识的一群朋友买点儿酒。朋友间轮流做东,是互相尊重的体现。该到你做东时,可别溜走!
[俄罗斯]
In Russia, put your wrists on the edge of the table while eating, and keep your fork in your left hand and knife in your right.
在俄罗斯,进餐时应把手腕放在桌子边上,左手拿叉右手拿刀。
Vodka is for toasting, not for casual sipping; wait for the cue. Men are expected to down shots in one gulp, while women are usually excused. Never mix your vodka or dilute it. And don't place an empty bottle on the table – it must be placed on the floor.
伏特加在说完祝酒词后才能饮用,可不是给你随便小酌的,所以记得看准饮酒时机。男人最好一口干下整杯伏特加,女人则不用。不要把伏特加与其它酒水混合或兑水稀释。而且记得,把空酒杯放在地上而不是桌上。
[瑞典]
In Sweden, it's considered vulgar to clink your glasses aside from formal "skals" (cheers).
在瑞典,除了碰杯以外,敲杯子被视为没教养。
[法国]
In France, never, ever discuss money over dinner. And splitting the bill is considered the height of unsophistication.
在法国,千万千万不要在饭桌上"谈钱"。AA制平分餐费甚至被上升到"没教养"的高度。(习惯AA制的驴友们,法国平分账单时记得小点声。)
[葡萄牙]
In restaurants in Portugal, don't ask for salt and pepper if it is not already on the table. Asking for any kind of seasoning or condiment is to cast aspersions on the cook. And cooks are highly respected people in Portugal.
在葡萄牙,餐桌上没有盐或胡椒粉等调料时,不要冒昧开口索要。其实,索要任何调味品都被视为对厨师的侮辱,在葡萄牙,厨师可是一份十分受人尊重的职业。
[美国]
In general, Americans try to eat neatly, without making a lot of noise. If something on the table is out of your reach, politely ask someone to pass it to you. Do not bend over to eat. Sit up as straight as you can without being uncomfortable. Do not talk with your mouth full. Table napkins are placed on your lap, folded in half if they are very large. Use your fork, knife and spoon to eat your food. There are some exceptions, such as lobster and corn on the cob, cookies, shrimps, and fried chicken. Better watch what other people do. If you do eat with your hands, don't lick your fingers to clean them. Use the napkin carefully.
美国人通常习惯保持餐桌整洁,咀嚼时不发出声响。如果桌上有的食物够不着,礼貌地请别人把盘子递给你。在保持舒适的前提下,尽可能挺直后背,不要弯腰进食。满嘴食物时不要讲话。餐巾放在膝盖上,如果很大可以对折。使用叉、刀和勺进餐,但是有几种食物例外:龙虾、玉米棒、饼干、虾、炸鸡等。遇到这种情况,最好看看别人是怎么吃的。如果必须下手拿食物,用餐巾擦手,不要舔手指。(美国的这些基本餐桌礼仪适用于大多数西餐厅哦。)
[墨西哥]
Whenever you catch the eye of someone who's eating in Mexico, stranger or not, say "provecho" (enjoy). Don't avoid this custom. It's good manners and feels nice.
在墨西哥,进餐时如果与他人目光相遇,不论认识与否,说一句"享受美食"(provecho或enjoy),不要避免目光接触。这是一种友好的表示,让自己也感觉心情舒畅。(墨西哥人热情好客,暂时忘掉东方人的含蓄,入乡随俗吧。)
[巴西]
Avoid arriving on time for a dinner party in a private home. You are expected to be at least a little late in Brazil. Arriving 30 minutes after your invitation time will usually suffice. Say "bon apetite" to the rest of the diners at your table before beginning to eat. Use your knife and fork to eat everything. Brazilian etiquette rarely permits touching food with your hands. Even fruit and pizza are eaten with a fork and knife. Keep your elbows off the table, particularly in formal settings.
参加私人宴会时,切记要迟到一会儿,比约定时间晚上半个小时是不错的选择。在开动前,对在座的客人说一句"好胃口"(bon apetite)。记得吃所有食物都要用刀叉,包括水果、披萨等,巴西餐桌礼仪很少允许用手触碰食物。特别注意在正式场合手肘不能放在桌上。
[埃塞俄比亚]
Eating from individual plates strikes most in Ethiopia as hilarious, bizarre and wasteful. Food is always shared from a single plate without the use of cutlery. Greed is considered uncivilized so try not to guzzle. The meat dishes are usually the last things eaten, so don't home in on them straight away.
在埃塞俄比亚,每人用各自盘子进餐被视为滑稽奇怪,而且相当浪费。人们通常在一个盘子里分享食物且不用餐具。贪婪被视为不文明,所以别狼吞虎咽。肉菜通常是最后一道食用的菜品,所以不要在肉菜端上桌时两眼冒光盯着装肉菜的盘子。(适用于非洲大部分地区……)
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现在我们很多都是做外贸的进出口生意,做外贸就要跟外国人打交道,所以会讲英文就很重要。下面读文网小编就为大家整理了关于办公礼仪英文,希望能够帮到你哦!
Office protocol can make it different for one employee to ask anther for help. While no one likes the shirker who never seems to be able to quite get his own projectsfinished and turns helplessly to peers for assistance, most will willingly volunteer to lend a hand to someone who has helped him or her.
对于同事间寻求帮助,办公室内的礼节往往起着重要的作用。往往没人愿意帮助那种老是无法完成自己工作,爱偷懒的人;而大多
数人还是乐意主动地帮助那些曾经也帮助过自己的同事。
If you know a coworker is working through lunch to collate a large client packet, your volunteering to stay and help will be gratefully received and most often returned when it's you who is stuck. I say voluntarily because your offer is not to add up paid overtime hours. It is to help a peer in need.
如果知道同事午饭时间还一直忙着校对客户的文件,您主动提出留下来帮助他,会得到他的感激,在你遇到同样的情形时,会得到他的回报。我所指的主动,是因为您的协助是没有加班费的。属于助人于困难时机。
If your offer is accepted, you do not, however, store it away in your mental favor bank or ever remind everyone what a good person you were for helping------you simply hope the favor will be returned when it's you who is overloaded.
一旦你的好意被接受,不要刻意地老记着或提醒每个人您曾如何地帮助过他们--在你遇到力不从心的情况下总会有人回报你的。
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用中文打电话不是难事,但要得体、有效地运用电话与人沟通,还须一番规范的专业训练。用英语打电话更是另有一套工夫。虽然电话英语也是英语,但与面对面交流还是有很大不同。下面读文网小编就为大家整理了关于打电话的英文礼仪,希望能够帮到你哦!
The most important thing about talking on the phone is being polite. People say a lot of polite words.
打电话最重要的事情就是礼貌问题啦~~
You might say "May I please speak to John?".
Even though you might be calling John’s personal cellphone.
即使在打私人电话的时候,也这样说。
1. Asking to speak with someone
打电话找人
May I (please) speak to Jack?
请找一下Jack(我可以和Jack通电话吗?)
Could you put me through to MR.Zhao in the Sales Department?
您能帮我把电话转接给销售部的赵先生吗?
Please hold. I’m putting you through to the customer service department.
请稍等,我这就给您转接到客服部。
Could you put me through? It’s kind of urgent.
您能帮我转一下吗?有急事。
2. Asking for a name
询问对方是谁,哪里打来?
May I ask who’s calling?
请问您是哪位?
Is he expecting your call?
他在等您的电话吗?
I cannot connect you to MR. Zhao if he’s not expecting your call.
如果赵先生没有等您的电话,我不能给您转接到他那里。
I called to surprise him. He’s not expecting my call.
我打电话过来想要给他一个惊喜,他没有在等我的电话。
May I ask what it is regarding?
我能问一下打电话是关于什么事吗?
3. Then you’ve found the person you are looking for…, you should say the reason why you are calling.
找到您需要找的人之后呢,就要表明打电话的原因了。
I’m calling in sick.
我打电话是请病假。
I’m calling because I need an extra blanket.
我打电话是因为我需要多加一条毯子。
I’m calling in regards to Mr. Zhao’s personal finances.
我打电话是想问一下有关赵先生的个人财务情况。
I’m calling you today in regards to your job.
今天打给你是想问问你的工作的事。
最后,来看看我们大家很少注意的细节吧。
1. 除非你确知对方是"夜猫族",否则不要深夜跟他打电话。早晨太早打电话也是不礼貌的。一般说来,打电话最适当的时间是上午九点以后到晚上九点半以前。
2. 电话响了六响(six rings)还没有人接,不是对方不在家,就是他不方便接,或甚至不愿意接,最好是把它挂断了。
3. 最后,如果你打电话时预知这通电话不可能三言两语就结束,最好先问对方: "Is this a convenient time to talk?"(现在讲电话方便吗?)免得对方正有急务待理,或有客人在旁,又须听你长时间电话,造成尴尬场面。
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前台是酒店的门面,是客户对酒店的第一印象,我们每次去酒店最先去的就是前台,它是酒店与客户之间的桥梁,是客户了解酒店的窗口,所以酒店前台接待人员的礼仪规范、接待水准将直接影响到客户对酒店的评价。下面读文网小编就为大家整理了关于前台接待礼仪培训,希望能够帮到你哦!
1、形象礼仪规范
礼貌待客、热情服务还不够,酒店前台接待人员还要注意自己形象礼仪规范,男士头发不可过长,头发不得油腻和有头皮;女士头发梳洗整齐,长发要捆绑好,不得戴太夸张的发饰,只宜轻巧大方的发饰,头发不得掩盖眼部或脸部。
面部修饰:男士不得蓄须,脸部要清爽宜人,口气清新。女士上岗要化淡妆,但是不得抹太多胭脂水粉,只宜稍作修饰,淡扫娥眉,轻涂口红,轻抹胭脂便可。
身体修饰:不得留长指甲,女士不能涂鲜艳的指甲油;要经常洗澡,身上不得有异味,不能喷太多的香水。
2、仪态礼仪规范
酒店前台接待人员是酒店的形象代言人,或称酒店的门面,因此要求前台接待人员坐、立、行、走,端正自然,保持良好的精神风貌。
前台接待人员在工作中要注意你的站姿、坐姿、体态语、目光和微笑等;在工作的时候,常带着自然的笑容,表现出和蔼可亲的态度,能令客人觉得容易接近。不得故作小动作,打哈欠要掩着口部,不要作出搔痒、挖鼻、掏耳、挑牙等不雅的动作。
不得表现懒散情绪,站姿要端正,不得摇摆身体,不得倚傍墙、柜而立或蹲在地上,不可歪头歪身,及扮鬼脸作怪动作。用词适当,不可得罪客人,亦无须阿谀奉承,声线要温和,不可过大或过小,要清楚表达所要说的话;要始终保持微笑。
3、接待礼仪规范
客人来到柜台前,马上放下正在处理的文件,礼貌的问安,表现出曾受过专业训练的风采,称职及有能力为客人服务。
对客人的咨询,应细心倾听后再做解答。解答问题要耐心,不能准确解答的应表示歉意:对不起,请稍等,我帮您问一下...问完要向客人反馈。
前台的工作是很细碎繁琐的,同时也是锻炼一个人综合素质的好途径,希望大家可以从一点一滴做起,互相学习,持之以恒,共同成长为优秀的酒店人,推动酒店业复苏繁荣。
微笑面对每一个人
一位职场成功人士曾半开玩笑地道出他的成功秘诀“如果长相不好,就让自己有才气;如果才气也没有,那就总是微笑。微笑不仅能够展示自己的自信,也向领导和同事传递了一个积极的态度,善于微笑的人在职场上获取的北京上门按摩机会总是比别人多。所以要学会微笑,对每一个和你打交道的人发自肺腑地微笑,充分地表现你的亲合力。
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汽车销售顾问要想赢得客户,就必须知道4s店展厅接待流程。汽车销售顾问熟知4s店展厅接待流程,能为自己及企业带来更多的客户,也就意味着将会为自己和企业创造更多的价值。4s店展厅接待流程中的每一项都是非常重要的。下面读文网小编就为大家整理了关于4S展厅的接待礼仪,希望能够帮到你哦!
这是4s店展厅接待流程中,汽车销售顾问与客户接触的开端。当客户来到4s店展厅时,值班汽车销售顾问要走到展厅门外去迎接客户,要主动向客户打招呼,对客户的到来表示热烈欢迎,并帮助客户打开展厅大门。打招呼时要注意保持微。在适当时机介绍自己,并递上自己的名片,礼貌的请教客户的称谓,询问客户来访目的。
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西餐是国外的餐饮,随着社会变迁现在我们好多人都盛行吃西餐,你们你们知道吃西餐的英文表达吗?下面读文网小编就为大家整理了关于西餐礼仪英文版,希望能够帮到你哦!
Meal
Admission, call the owner, that is to start eating.
Take food, not sung too much. After eating food, if not, can be taken. If the greeter at the dish, to be added, to be sent when the receptionist again. If I can not eat or not eat the food, or serve as the master greeter Jia Cai, do not refuse, on the desirability of a small amount of disk, and said "Thank you, enough." Taste of the dishes are not, do not show An embarrassed expression.
To eat refined. Chewing shut up, do not drink soup, not to eat sounds. Such as soup, hot dishes, cold wait before eating, not to blow his mouth. Inside the mouth of the fish bone, the bones do not directly outside the spit, Yanzui napkins, hand (can be used chopsticks to eat Chinese food) out, or lightly fork in the spit, vegetables on tray.
The leftovers of food, utensils used toothpicks should be placed on disk, not to put their table.
Mouth with food, not to speak. Tiya, napkin or hand over the mouth
Talk
Both for the owner, or Peike guests, and the table should talk to people, especially around next to him. Not only with a few acquaintances or two of the same words. If the neighbor did not know, introduce myself first.
Toast
As the guest of honor at the banquet to participate in foreign, should be used to understand each other's toast, that is why people toast, when the toast, and so on, in order to make the necessary preparations. Clink, and the owner of the guest of honor first touch, many people may indicate a toast at the same time, not necessarily clink. Toast careful not to cross when the clink. And the master chief guest at the speech, toast, the meal should be suspended, to stop talking and pay attention to listen, and do not like to take this opportunity to smoke. Stood when the national anthem is played. The master and guest of honor, then finished with VIP guests clink staff, often to Teachers sprinkle the other table, should an emergency occur, rose to toast. Clink, to pay tribute to each other by sight.
Dinner toast each other, said the friendly, lively atmosphere, but bear in mind that excessive drinking. Drinks too easily slip of the tongue, and even loss, it is necessary to control himself in less than one-third of those who have.
Undress
In social occasions, no matter how hot the weather can not solve the buttons off his clothes in public. Small informal dinner, and invited guests, such as the masters of undress, gentlemen can take off his jacket in the back.
Tea
(Or coffee) tea, coffee, plus get milk, sugar, cup self to join with small mixing teaspoon, teaspoon back into the still small dishes, usually milk, sugar are in full bloom with separate utensils. Drink at the right hand is holding the Cup, the left hand side small dishes.
Fruit
Chili, Apple, do not bite with a whole should be cut into four with a fruit knife, 6, and then peeled with a knife, nuclear, and then eat with their hands, peeling knife-edge when North Korea, cut inside from the outside . First banana peel, cut into small pieces to eat with a knife. With a knife and cut into pieces to eat oranges, orange, lychee, longan and so on can eat Bole Pi. The rest, such as watermelon, pineapple, etc., usually go into skin yuan, can be used when eating a fruit knife and cut into small pieces with fork food.
Shui Yu
In the banquet, the chicken, lobster, fruit, in some cases sent a small Shui Yu (Tongpen, crystal bowls or Boli Gang), a floating rose petal water or lemon slices for the use of hand-washing (some people have mistaken for beverages, As a result become a joke). Wash hands when they take turns damp fingers gently Shuanxi, and then use a small napkin or towel dry.
Memorial items
Some of the master for each person attending or have a small souvenir of flowers. At the end of the banquet, call the owner to bring guests. In such, it can be said that it commended the 12 small gifts, but do not have to solemnly said. In some cases, foreign visitors, the dinner menu is often taken as a souvenir, and sometimes I please with those who signed the menu as a souvenir. In addition to the special master to indicate things as souvenirs, a variety of entertainment products, including candy, fruit, cigarettes and so on, are not taken away.
Thanks
Sometimes in the private sector attended the banquet activities, often my business card or memo said.
Will buffet, cocktail buffet vegetables take, cocktail reception, greeter serve, not to get a gun, I have to be sent to the front of the airport project. Did not get around the first time, not to rush to get their second. Do not dish around the table next to the check End Tuikai that, in order to let other people get.
The use of tableware
Chinese food is the major bowls, chopsticks, is the Western knives, forks, plates. Dinner is usually a foreigner to eat Chinese food, Chinese food is also for the West to eat more, before we go, knife and fork set. The knife and fork is the use of his right hand with a knife, hold the left hand fork, cut into small pieces of food, and then sent a cross inside the mouth. Europeans do not use changing hands, from cutting food were sent to hold the left hand fork. Americans, after cutting, put down the knife, fork right hand holding the entrance to send food. When dinner knife and fork in accordance with the order from outside access inside. After each course, emissions will be set within feet close together and knife and fork to eat that. If finished, then put into a character or a cross placed, knife-edge to inside. Chicken, lobster, indicated by the master, can be torn by hand to eat, or can be cut meat knife and fork, cut into small pieces to eat. Cut with bone or hard shell of meat, meat fork must fork in prison, knife-edge close to cross under the cut, so as not to slide open. Vegetable, be careful not to hit too much force plate and sound. Is not easy to cross the food, or food is not easy on the fork, gently push it available Dao fork. In addition to the soup, do not have to spoon feeding. With deep soup plate or small bowl full bloom, when to drink with a spoon scoop from the inside out into the mouth, is about to do drink, can be set to hold out a little. Eat with the smell of food, such as fish, shrimp, game, etc. equipped with a lemon, juice will hand out food in the drip, to smell out.
Are involved in an accident case
Banquet in progress, due to carelessness, the occurrence of unusual circumstances, such as too much force, knife and fork so that the impact plate, audible, or drop utensils on the floor, or knock over drinks and so on, should not have to worry calm. Tableware out of touch sound, a small sitting next to (or host) say "I am sorry." Tableware can be dropped to send a greeter to pay. Spilling drinks spilled next to him who should apologize to help dry; as the other women, as long as the clean handkerchief or napkin and handed to her own dry.
(1) 餐巾Napkin
(2) 魚叉Fish Fork
(3) 主菜叉Dinner or Main Course Fork
(4) 沙拉叉Salad Fork
(5) 汤杯及汤底盘Soup Bowl & Plate
(6) 主菜盘Dinner Plate
(7) 主菜刀Dinner Knife
(8) 鱼刀Fish Knife
(9) 汤匙Soup Spoon
(10) 面包及奶油盘Bread & Butter Plate
(11) 奶油刀Butter Knife
(12) 点心匙及点心叉Dessert Spoon and Cake Fork
(13) 水杯Sterling Water Goblet
(14) 红酒杯Red Wine Goblet
(15) 白酒杯White Wine Gobl
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我们身边来来往往的人很多,客人来了我们就要接待他们,那要怎么做才可以是客人宾至如归呢?下面读文网小编就为大家整理了关于接待的用餐礼仪,希望能够帮到你哦!
远客有专程前来的,也有顺道路过的;有一两人的,有是一行人的;有时是国家干部,有时是私营老板等等。不管迎送什么人多少人,都要通过尽地主之宜,为客人提供方便,从而协调关系,有效地推进工作。
①有远客要专程来,必须掌握来客所乘飞机、车、船的抵达时间,及早做好接待准备,订好客房,确定迎送人员、时间和车辆。
②如果客人是专程来办事或想多逗留几天,可以安排好活动日程,包括谈判、签字仪式、宴请、参观、旅游等。
③了解客人住所吃饭、洗澡和娱乐活动的时间或作出必要的安排,以便及时向客人介绍。
④迎接的时候,应在机、车、船抵达之前等候在停靠场所。列车接站要问清停靠几号站台。为避免人多拥挤,客人难以识别迎接人员,可以准备好迎接牌子,写上客人的姓名或单位名称等,最好在前面加上“欢迎您”的字样,使客人抵达一看见牌子,就有宾至如归的亲切感。
⑤客人来到,应热情相迎。如果是熟人,应主动上前握手,互致问候;如果客人首次前来,接待人员与之见面时应主动自我介绍,并帮助对方提取行李。
⑥把来宾送至下榻处后,一般不宜马上安排活动,而应让他们稍事休息,消除旅途疲劳,并保证有足够的时间让他们洗澡、更衣。
⑦来客在访期间有什么生活上的困难要帮助解决,能提供方便处且提供方便,机、车、船票需要代购可协助购买。
⑧客人走前,作为主人应作专门礼节性的探访。关心其要办的事是否都办了,还有什么未尽事宜需要协助办理的;关心其反程准备,可以送一些旅途消费品(如食物、饮料、药品、水果等);约好送行的时间。
⑨到下榻接客人去车站码头、机场时,要看看还有什么东西遗留在房间、离开手续是否办齐,然后提前半小时左右(飞机应提前1小时左右)将客人送到机车船站,使客人有充分的时间办理进站(登机)手续以及稍作休息。
⑩送行时,应该等客人消失在视线中再离开。如果有急事,非要在客人上机车船前离开,应向客人说明理由,以取得客人的理解。
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大概是西方人去的比较多,巴厘的饭菜很喜欢做成西餐式,在盘子里摆成各种造型,其实对咱们中国人来说,就是盖饭。下面是读文网为大家准备的西餐英文礼仪,希望可以帮助大家!
During a business dinner, stick to foods that are easy to cut with a fork and knife。(商务聚会时尽量不要点用刀叉处理起来难度较高的菜,像意大利面、豆类等都不太建议)
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在商务接待中,恰到好处的运用商务接待礼仪,可以给来访客户一种良好的印象,有助于商务交往的顺利进行。以下是由读文网小编整理关于商务接待礼仪知识的内容,希望大家喜欢!
长辈和晚辈之间,长辈伸手后,晚辈才能伸手相握,上下级之间,上级伸手后,下级才能接握;男女之间,女方伸手后,男方才能伸手相握;当然,如果男方为长者,遵照前面说的方法。
如果需要和多人握手,握手时要讲究先后次序,由尊而卑,即先年长者后年幼者,先长辈再晚辈,先老师后学生,先女士后男士,先已婚者后未婚者,先上级后下级。
交际时如果人数较多,可以只跟相近的几个人握手,向其他人点头示意,或微微鞠躬就行。为了避免尴尬场面发生,在主动和人握手之前,应想一想自己是否受对方,如果已经察觉对方没有要握手的意思,点头致意或微鞠躬就行了。
在公务场合,握手时伸手的先后次序主要取决于职位、身份。而在社交、休闲场合,它主要取决于年龄、性别、婚否。
在接待来访者时,这一问题变得特殊一些:当客人抵达时,应由主人首先伸出手来与客人相握。而在客人告辞时,就应由客人首先伸出手来与主人相握。前者是表示“”,后者就表示“再见”。这一次序颠倒,很容易让人发生误解。
应当强调的是,上述握手时的先后次序不必处处苛求于人。如果自己是尊者或长者、上级。而位卑者、年轻者或下级抢先伸手时,最得体的就是立即伸出自己的手,进行配合。而不要置之不理,使对方当场出丑。
当你在握手时,不妨说一些问候的话,可以握紧对方的手,语气应直接而且肯定,并在加强重要字眼时,紧握着对方的手,来加强对方对你的印象。
握手的场合也有讲究,在如下几种情况下,应该握手,如:遇到较长时间没见面的熟人;在比较正式的场合和认识的人道别;在以本人作为东道主的社交场合,迎接或送别来访者时;拜访他人后,在辞行的时候;介绍给不认识的人时;在社交场合,偶然遇上亲朋故旧或上司的时候;别人给予你一定的支持、鼓励或帮助时;表示感谢、恭喜、祝贺时;对别人表示理解、支持、肯定时;得知别人患病、失恋、失业、降职或遭受其他挫折时;向别人赠送礼品或颁发奖品时。通常,上述所列举的情况下都是适合握手的场合。
最后,说说握手的八禁忌:不要用左手相握,尤其是和阿拉伯人、印度人打交道时要牢记,因为在他们看来左手是不洁的;在和__信徒交往时,要避免两人握手时与另外两人相握的手形成交叉状,这种形状类似十字架,在他们眼里这是很不吉利的;不要在握手时戴着手套或墨镜,只有女士在社交场合戴着薄纱手套握手,才是被允许的;不要在握手时另外一只手插在衣袋里或拿着东西;不要在握手时面无表情、不置一词或长篇大论、点头哈腰,过份客套;不要在握手时仅仅握住对方的手指尖,好像有意与对方保持距离。正确的做法,是要握住整个手掌。即使对异性,也要这么做;不要在握手时把对方的手拉过来、推过去,或者上下左右抖个没完;不要拒绝和别人握手,即使有手疾或汗湿、弄脏了,也要和对方说一下“对不起,我的手现在不方便”。以免造成不必要的误会。
如果是坐着,尽可能起身接受对方递来的名片;辈份较低者,率先以右手递出个人的名片;到别处拜访时,经上司介绍后,再递出名片;接受名片时,应以双手去接,并确定其姓名和职务;接受名片后,不宜随手置于桌上;经常检查皮夹,不可递出污旧或皱折的名片;名片夹或皮夹置于西装内袋,避免由裤子后方的口袋掏出;尽量避免在对方的名片上书写不相关的东西;不要无意识地玩弄对方的名片;上司在时不要先递交名片,要等上司递上名片后才能递上自己的名片。
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礼仪是人类为维系社会正常生活而要求人们共同遵守的最起码的道德规范,它是人们在长期共同生活和相互交往中逐渐形成,并且以风俗、习惯和传统等方式固定下来。我们在日常接待用餐中都需要注意什么样的礼仪呢?下面是读文网为大家准备的接待用餐礼仪常识,希望可以帮助大家!
注意基本的餐桌礼仪
西餐中,您多代表的不单单是个人,更多的是一家企业的形象,所以您的一举一动也都是企业形象的代表,要特别注意最基本的餐桌礼仪,以下几点需要特别注意:
(1)永远都不要把手机、平板电脑等电子设备放在餐桌上;
(2)用餐过程中需要交谈,但是在口中食物还没有吞下去时千万不要说话,最好跟着对方用餐的速度和节奏;
(3)在短暂离开座位时,千万不要直接把餐巾放在餐桌上,而应该叠好放在座位上;
(4)如果餐馆的服务怠慢,可以抱怨和投诉,但是千万不要发怒。
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酒店餐饮是酒店接待是酒店很重要的一部分,好的接待就会给人好的心情就餐,那怎样的餐饮接待礼仪是好的呢?下面是读文网为大家准备的酒店餐饮接待礼仪,希望可以帮助大家!
区别情况,对症下药
服务员对所服务的顾客要根据情况区别对待。有些顾客感到饥饿,有些顾客感到寂寞;而有些顾客喜欢大心大惊小怪,小题大做;还有一些客人初来乍到,对周围环境比较陌生,他们非常需要服务人员的帮助;而有些人对周围环境比较陌生,他们非常需要服务人员在设法推销剩余食品。服务人员应尽快了解自己的顾客并提供相应的服务,无论遇到的场合多么复杂,将不难发现顾客中存在的一地通性。一个优秀的服务员应能通过观察分析来掌握顾客的心理及妥善处理各种场合的待人方法,使顾客满意。
(1)匆忙的顾客:
对于赶时间的顾客,首先应在顾客愿意的情况下,介绍他们到附近的快餐馆用餐。如果没有快餐馆,要向顾客简明扼要地介绍他们所点的菜需要等候的时间,并介绍一些现成的食品。服务时要迅速提供饮料,并把甜点和主菜同时上。如有可能应建议客人点可携带的食品,提供尽可能快的服务。
(2)犹豫不决的顾客:
可以给这类顾客提出建议,但不要催促他们,如果顾客在点菜时花的时间太长并自责时不要有生气的表情,不要使顾客感到因点菜耽误时间而内疚。
(3)节食的顾客:
服务人员要了解每道菜的成分、用料和准备方法,并了解哪些菜是不适合于节食的。应根据餐厅制度给这些顾客介绍合适的替代菜。
(4)“噪音”顾客:
这类顾客会在餐厅故意制造“噪音”以致影响到其他顾客。服务员在安排座位时,应尽可能让“噪音”顾客与其他客人分开。如果噪音变成问题,应报告领班和经理来劝阻。
(5)生气的顾客:
对生气的顾客应任其发泄,表现出重视所提的事,并试图给予帮助,待客人冷静后,再关心地询问一些问题。如果食品饮料溅洒了,不要去找顾客的原因,而应用服务毛巾擦净桌子,以干净餐巾遮住脏的地方,撤换被溅脏的用具。如溅到地上,用椅子盖住脏的地方,并为客人换一个餐桌,必要时通知领班或经理。
(6)抱怨的客人:
如果顾客所点的菜不在菜单上,在客气道歉并向顾客介绍与此类似的菜;如果客人对主菜的生熟有挑剔,应毫不犹豫地换掉,不要有烦恼、生气的表情,而应仔细听取顾客的抱怨,并把不能解决的问题向经理或有关人员汇报。
(7)取闹的顾客:
服务员要礼貌并有尊严地对待这些无理取闹的顾客,要尺可能不予理解,尽量避免卷入,或尽量自然地对待这些顾客,除提必要的服务外,避免离桌太近。如果有人行为不检点,应向经理报告,而避免争吵。
(8)中毒的顾客:
如果出现顾客中毒,要马上报告领班和经理,不要去挪动顾客的饮料和药品等。
(9)小孩顾客:
孩子是可爱的小顾客,但也可能是最大的难题。为使孩子高兴,服务人员要做很多工作:安排他在远离通道的座位上,提供高椅,移开孩子能触摸到的危险品;不要和孩子玩耍和嘻笑;在给孩子上菜以前,请示其父母是否需要小甜饼等以使孩子高兴。在没有父母要求的情况下,不要问孩子需要什么。给孩子上菜的份量应符合餐厅的要求。用餐中要多提供几张餐巾,餐后提供用来擦手的热湿毛巾。
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我们很多恩曲法国,都是冲着法国是一个浪漫的国度,也是一个美食大国。下面是读文网为大家准备的法国餐桌礼仪英文,希望可以帮助大家!
Japan 日本
It is “perfectly” okay to slurp when you eat noodles.吃面时“滋滋”出声是“完全”没有问题的。
Tradition: Unlike making big noises, slurping mildly is not rude but is a compliment to the chef. Japanese also say it tastes better if youslurp.文化传统:不同于制造高分贝噪音,吃面时自然地发出轻微的声音非但不粗鲁,反而是种对厨师的赞美。日本人认为吃面时发出声音,面条的味道会更好。
What else to watch: It’s important to say traditional phrases of thanks before and after a meal.其他注意事项:饭前饭后说些感谢客套话是很有必要的。
Eat sushi whole. Dip the fish part rather than the rice into soy sauce
寿司要一口吃掉。应该用鱼生的部分来蘸取酱油,而不是米饭的部分。
Don’t fill your own glass of alcohol, instead, you should pour for others and wait for them to reciprocate.不要自己给自己斟酒。相反,你应该为别人斟酒,然后再等别人来为你斟酒。
Russia 俄罗斯Your wrists should be placed on the edge of the table while eating, fork in left hand, knife in the right.用餐时手腕要放在桌子边缘,左手拿叉,右手拿刀。
Tradition: Keep your hands in sight. It is not good manners to rest them on your lap. Keep your elbows off the table.文化传统:双手要保持在别人的视线内。把双手搭在大腿上这是不礼貌的,也不要将肘部放在桌子上。
What else to watch: Leave some food on your plate to show that the host has given you enough to eat. Or the host will ask if you’d like to have a second helping. It’s polite to mop up excess sauce or gravy with bread.其他注意事项:不要吃光盘中的食物,以此来表示主人为你准备了充足的食物。否则主人会问你是否需要再来一份。用面包将余下的酱汁或肉汁抹干净吃掉也是礼貌的做法。
Portugal 葡萄牙
don’t ask for salt and pepper if it is not on the table. “Asking for any kind of seasoning or condiment” will offend the cook.如果桌子上没有摆放盐或胡椒瓶,不能主动去索要。“索要任何调味品或佐料”都会冒犯到厨师。
Tradition: Cooks are highly respected in Portugal.文化传统:在葡萄牙,厨师是非常受人尊重的。
What else to watch: Place your napkin on your lap, and don’t eat with your fingers. Don’t switch cutlery between hands.其他注意事项:将餐巾铺在大腿上,不要用手吃东西。不要双手交换使用餐具。
France 法国
never discuss money or religion over dinner. Going Dutch is considered “the height of unsophistication”.餐桌上不要讨论金钱或宗教信仰问题。在法国人眼中,AA制会被视作极其不通世故的。
Tradition: In France, a meal is like a ceremony. People relish it and make it’s a special occasion.文化传统:在法国,用餐就像是一种仪式。人们享受这一过程,并将其看作是一种特殊场合。
What else to watch: In contrast to the etiquette in Russia, it’s considered good manners to finish everything on your plate.其他注意事项:与俄罗斯的餐桌礼仪相反,在法国吃光盘中餐被认为是一种礼貌行为。
People often cut bread directly on a table cloth rather than on a plate. Tear your bread into bitesized pieces before eating. Taking a bite from the whole piece is very impolite。人们通常直接在桌布上切面包,而不是盘子上。吃之前要先将面包撕成小块。拿着整个面包咬着吃很不礼貌。
Mexico 墨西哥Whenever you catch the eye of someone who’s eating, even a stranger, it’s good manners to say “provecho”, which means enjoy.如果你跟某个正在用餐的人目光相遇,哪怕是陌生人,你也应礼貌地说:“provecho”, 即“祝您好胃口”的意思。
Tradition: In Mexico, dining is more than a meal. It’s a social occasion - lunches are rarely quick and suppers can last for hours.文化传统:在墨西哥,就餐不仅仅是填饱肚子那么简单,更是一种社交场合——午餐很少会匆忙结束战斗,晚饭要吃上几个小时。
What else to watch: Where you sit matters in the country. Before you get seated, look for place cards, or wait until the host seats you.
其他注意事项:在墨西哥,你就坐的位置很重要。就坐前,要看清座位卡,或是等主人领你就坐。
And you must say “enjoy your meal” before you leave the table。
离席前一定要说:“请慢用!”
America 在美国If you empty a bottle into someone’s glass, it obliges that person to buy the next bottle. It’s polite to put the last drops into your own glass.如果你将瓶中剩下的酒都倒进某人的杯中,那么这个人就不得不再买一瓶酒。因此礼貌的做法是将最后一滴酒倒入自己杯中。
Australia 在澳大利亚In a pub it’s customary to buy a round of drinks for everyone in your group. When it’s your turn say “It’s my round”. They’ll make it up to you when it’s their round. Don’t leave before you’ve bought a round.
在酒吧里,按照惯例,每个人都要为所有同伴买酒。轮到你时,你要说:“让我来请大家喝酒。”轮到别人时,他们也会做东答谢你。如果你想离开,也要等到请完酒之后再走。
Sweden 在瑞典It’s considered impolite to clink glasses unless you say “cheers”.
碰杯被认为是不礼貌的,除非当你说“干杯”时。
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对于旅行者而言,餐桌礼仪(table manners)可是必修课。“孤独星球”旅游指南特地为旅行者们盘点了各国的餐桌礼仪,以便他们能更好地“入乡随俗”。下面是读文网为大家准备的各个国家餐桌礼仪英文,希望可以帮助大家!
Table manners are how to behave when you eat a meal. They include how to handle cutlery and how to eat in a civilized manner. The world’s largest travel and digital publisher, Lonely Planet has assembled etiquette tips. It warns of blunders you should avoid at table. “It celebrates the fun of travel. Sometimes they are funny and sometimes they are informative,” said US editor Robert Reid, whose team pulled together tidbits from various cross-cultural books.
餐桌礼仪指的是你的用餐行为准则,包括如何使用餐具以及如何文明进餐。全球最大的旅行指南数字出版商“孤独星球”最近汇集了各类餐桌礼仪,并列出了餐桌禁忌警示。美国编辑罗伯特•瑞得同自己的团队将各类跨文化书籍中的珍闻搜集起来,他说:“此举用来宣扬旅行的乐趣,有时很有趣,有时也可以增长见闻。”
Eating 进餐
Japan 日本
Lonely Planet: It is “perfectly” okay to slurp when you eat noodles.
“孤独星球”:吃面时“滋滋”出声是“完全”没有问题的。
Tradition: Unlike making big noises, slurping mildly is not rude but is a compliment to the chef. Japanese also say it tastes better if you slurp.
文化传统:不同于制造高分贝噪音,吃面时自然地发出轻微的声音非但不粗鲁,反而是种对厨师的赞美。日本人认为吃面时发出声音,面条的味道会更好。
What else to watch: It’s important to say traditional phrases of thanks before and after a meal.
其他注意事项:饭前饭后说些感谢客套话是很有必要的。
Eat sushi whole. Dip the fish part rather than the rice into soy sauce.
寿司要一口吃掉。应该用鱼生的部分来蘸取酱油,而不是米饭的部分。
Russia 俄罗斯
Lonely Planet: Your wrists should be placed on the edge of the table while eating, fork in left hand, knife in the right.
“孤独星球”:用餐时手腕要放在桌子边缘,左手拿叉,右手拿刀。
Tradition: Keep your hands in sight. It is not good manners to rest them on your lap. Keep your elbows off the table.
文化传统:双手要保持在别人的视线内。把双手搭在大腿上这是不礼貌的,也不要将肘部放在桌子上。
What else to watch: Leave some food on your plate to show that the host has given you enough to eat. Or the host will ask if you’d like to have a second helping. It’s polite to mop up excess sauce or gravy with bread.
其他注意事项:不要吃光盘中的食物,以此来表示主人为你准备了充足的食物。否则主人会问你是否需要再来一份。用面包将余下的酱汁或肉汁抹干净吃掉也是礼貌的做法。
Portugal 葡萄牙
Lonely Planet: Don’t ask for salt and pepper if it is not on the table. “Asking for any kind of seasoning or condiment” will offend the cook.
“孤独星球”:如果桌子上没有摆放盐或胡椒瓶,不能主动去索要。“索要任何调味品或佐料”都会冒犯到厨师。
Tradition: Cooks are highly respected in Portugal.
文化传统:在葡萄牙,厨师是非常受人尊重的。
What else to watch: Place your napkin on your lap, and don’t eat with your fingers. Don’t switch cutlery between hands.
其他注意事项:将餐巾铺在大腿上,不要用手吃东西。不要双手交换使用餐具。
France 法国
Lonely Planet: never discuss money or religion over dinner. Going Dutch is considered “the height of unsophistication”.
“孤独星球”:餐桌上不要讨论金钱或宗教信仰问题。在法国人眼中,AA制会被视作极其不通世故的。
Tradition: In France, a meal is like a ceremony. People relish it and make it’s a special occasion.
文化传统:在法国,用餐就像是一种仪式。人们享受这一过程,并将其看作是一种特殊场合。
What else to watch: In contrast to the etiquette in Russia, it’s considered good manners to finish everything on your plate.
其他注意事项:与俄罗斯的餐桌礼仪相反,在法国吃光盘中餐被认为是一种礼貌行为。
People often cut bread directly on a table cloth rather than on a plate. Tear your bread into bite-sized pieces before eating. Taking a bite from the whole piece is very impolite。
人们通常直接在桌布上切面包,而不是盘子上。吃之前要先将面包撕成小块。拿着整个面包咬着吃很不礼貌。
Mexico 墨西哥
Lonely Planet: Whenever you catch the eye of someone who’s eating, even a stranger, it’s good manners to say “provecho”, which means enjoy.
“孤独星球”:如果你跟某个正在用餐的人目光相遇,哪怕是陌生人,你也应礼貌地说:“provecho”, 即“祝您好胃口”的意思。
Tradition: In Mexico, dining is more than a meal. It’s a social occasion - lunches are rarely quick and suppers can last for hours.
文化传统:在墨西哥,就餐不仅仅是填饱肚子那么简单,更是一种社交场合——午餐很少会匆忙结束战斗,晚饭要吃上几个小时。
What else to watch: Where you sit matters in the country. Before you get seated, look for place cards, or wait until the host seats you.
其他注意事项:在墨西哥,你就坐的位置很重要。就坐前,要看清座位卡,或是等主人领你就坐。
And you must say “enjoy your meal” before you leave the table.
离席前一定要说:“请慢用!”
Drinking 饮酒
Lonely Planet has offered helpful drinking tips.
“孤独星球”还提供了实用的《饮酒小贴士》。
America 在美国
If you empty a bottle into someone’s glass, it obliges that person to buy the next bottle. It’s polite to put the last drops into your own glass.
如果你将瓶中剩下的酒都倒进某人的杯中,那么这个人就不得不再买一瓶酒。因此礼貌的做法是将最后一滴酒倒入自己杯中。
Australia 在澳大利亚
In a pub it’s customary to buy a round of drinks for everyone in your group. When it’s your turn say “It’s my round”. They’ll make it up to you when it’s their round. Don’t leave before you’ve bought a round.
在酒吧里,按照惯例,每个人都要为所有同伴买酒。轮到你时,你要说:“让我来请大家喝酒。”轮到别人时,他们也会做东答谢你。如果你想离开,也要等到请完酒之后再走。
Japan 在日本
Don’t fill your own glass of alcohol, instead, you should pour for others and wait for them to reciprocate.
不要自己给自己斟酒。相反,你应该为别人斟酒,然后再等别人来为你斟酒。
Russia 俄罗斯
Adhere to the vodka rituals. Vodka is for toasting, not sipping. Men, but not women, are expected to down shots in one gulp. Never mix vodka with another beverage or dilute it. And don’t place an empty bottle on the table - it must be placed on the floor.
要遵守喝伏特加的礼节。伏特加是用来敬酒的,不能啜饮。男士要一饮而尽,女士则不用。一定不要将伏特加与其他饮料混合,也不要稀释它。不要将空瓶放在桌上,一定要放在地上。
Sweden 在瑞典
It’s considered impolite to clink glasses unless you say “cheers”.
碰杯被认为是不礼貌的,除非当你说“干杯”时。
中国餐桌礼仪习俗禁忌
中国人认为饮食与个人命运几乎是息息相关的,用饭时犯了禁忌,便会惹来衰运。例如吃鱼,当吃完了一面鱼身,不要用筷子把整条鱼翻转至另一面,他们认为若翻鱼时弄破鱼身,便意味著渔船会翻沉,这是由于香港在开埠初期是一个渔港,渔民很关注船只的安全航行;
此外,中国人从不会端上七碟菜肴用饭,因为葬礼后的“解慰酒“须有七碟菜肴;不可用筷子垂直插入碗饭的中央,因这样有点像在拜祭祖先;用饭后不可说“我吃完饭了”,这意谓自己已死去,不会再有机会吃饭,而应该说“我吃饱了”;
吃饭时避免筷子触碰饭碗而发出声音,这不单止是不礼貌,亦意味著无饭吃;要培养吃光碗中饭的习惯,一粒饭也不可剩余在饭碗,否则将来的太太或丈夫是痘皮脸的,亦不尊重辛劳耕种的农夫。这些迷信的饮食习俗流传至今,或多或少仍然成为中国人的饮食礼仪。
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2023商务礼仪接待基本知识
嘿,朋友!在职场,了解相关的礼仪是很重要的,学会这些礼仪或许会使你在工作中左右逢源。以下是小编为大家带来的2023商务礼仪接待基本知识,欢迎参阅呀!
1.举止文明,行为不要影响别人。
细节体现礼仪,礼仪反映素质。进出别人办公室的时候要敲门,得到别人响应以后再进去。拉出椅子坐了之后,走的时候要把椅子重新放回原位,很多事情只是稍微动一下手而已,方便别人也成全了自己。
2.要注意个人形象。
很多新员工,尤其是男性,以“个性”、“工作忙”等作为借口,不修边幅,拖鞋短裤上班。不好的个人形象,在领导看来,是不尊重领导、不爱护企业的表现。在外人看来,就是不好的公司形象。在客户看来,就是不专业、不敬业、不值得信任的代表。即使很多整个的IT公司,也没有大家想象的那么随意,男士上衣尽量带领子,不穿短裤不光脚,女士也不要太清凉!
3.工作时间要安静。
在员工素质较高、管理规范的企业里,是没有大声吵杂的。因为所有人都忙于手头的工作,同时又顾及到别人的适合,无论是在说话、走路,都是轻轻的。更不可能在工作时间里,三三两两地聚在一起嘻嘻哈哈的闲聊、打闹。
4.私人电话要简短。
接打电话也能从侧面反映了一个企业员工的素质问题。工作时段的电话是为工作而设,一切私人电话都要无条件为工作电话让路。所以,工作时尽量避免长时间接打私人电话,不仅有时候会影响工作业务,还是个人工作不积极、不严谨的表现。在接打私人电话的时候,尽量找个安静的地方,不干扰别人的工作。
5.不要窥探别人隐私。
同事之间的互相关心、闲聊家常是正常的事,在一定程度上还可以增进友谊、促进工作。但必须有度。每个人都有自己的私人生活空间、都有个人的隐私。即使关系再好的同事,对于别人刻意不提的私人事情,不要打破砂锅问到底。
6.要注重团队协作。
在考场上是不能“团队协作”的,而企业中恰恰相反。单一的个人很难完成一项复杂而艰巨的工作。大部分的工作都是经过分工后团队完成了。只有所有人的工作全部完成了,才算真正完成了。如果一个阶段的工作提前完成了,应该主动问一下别的同事是不是需要什么协助。有时候,别人不一定会让你协助什么,但仅仅是一句问候,就显示了你的个人涵养、团队精神、你的风度。也只有这样的一个集体,才是一个上进的集体、团结的集体、有朝气的集体。
7.同事相处要有分寸。
同事之间,关系再好,也要讲究一个分寸,不要过于随便。借了别人的东西,应该按时归还。如果自己记性不好的话,借的时候自己就书面记录下来。口头答应过的事情,就要努力兑现,不要信口开河,说过就忘。别人的物品,没有获得同意的前提下,不可以随便拿、随便翻阅。工作时间更不要称兄道弟,不能让外人看来江湖氛围浓厚。
8.与领导相处要保持距离。
工作场合,讲究的是“公事公办”。即使与领导私交再好,在工作时间里,也不要表现得过分随便。切忌与领导勾肩搭背,直呼姓名,随便开玩笑。要称呼领导职务,保持领导在工作中的权威。
9.不要粗枝大叶。
个人的办公桌要整洁,定期收拾。一来能提高自己的.工作效率,下次需要一份材料或一份工具的时候,方便查找。二来作为办公室整体的形象的元素,与办公环境协调。不要随便浪费办公资源,比如纸张、水、电等。这些虽然是细得不能再细的小事情,但却是一个人工作是不是细心、严谨、高效的有力表现。
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